Paul's Flowers
900 Lafayette Ave, Bay City, MI 48708
Reviews
07/03/2017
Provided by YP.comI needed same day flower delivery the day before a holiday, and Paul's came through. The lady was super helpful, wish I remembered her name; the flowers are beautiful and delivered very quickly. I couldn't have been happier and the recipient loves them. I ordered from Paul's today through recommendation from a friend, and I'll be ordering my flowers from Paul's in the future. Thanks
03/07/2015
Provided by YPmobileThank you Paul's flowers for your excellent service. I called to place an order,we so appreciate speaking to a person. The arrangement was beautiful it was everything we expected to see. Thank you again!
Lucinda
07/09/2012
Provided by YP.comPaul and his staff did a great job with the wedding flowers and decorating the reception hall. Flowers stayed beautiful and did not fall apart in the 100+ degree heat. Staff is very friendly and helpful.
06/29/2010
Provided by YP.comI placed an order for a client on the website, the flowers came in a timely manner but were not what I had ordered. The vase as described on the site and in the picture was to be pink with a pink ribbon with big white poke-a-dots; what I got was a white vase with a see through ribbon and small red poke-a-dots. It looked tackey and did not match the flowers what so ever. I called to make a complaint and spoke with the owner and he did not offer to fix it just said the website said white vase not pink and when I read him what the website said all he said was OH, and then I asked about the ribbon and he said well it was all I had so I made it work. This was my first time ordering from Paul's and I will never again they lost my business for life. I own my own business and would never treat a customer this way, had he offered to fix the mistake or even refund half my money I would not have been so upset. Even a phone call to tell me they were out of the ribbon and the pink vase would of been a great display of customer service because I could have picked something else out. Since I typically order all my flowers over the website for client's I need to trust that I am getting what I pay for and in this case I did not; and I was not impressed.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Fax: 989-769-1001
TollFree: 800-769-1001
- Services/Products
- Fresh Flowers Gift Baskets Greeting Cards Plants
- Brands
- Teleflora
- Payment method
- amex, diners club, discover, invoicing available, master card, visa
- Location
- Lafayette Square
- Other Link
- Categories
- Flowers, Plants & Trees-Silk, Dried, Etc.-Retail, Florists