Cutting Edge RV Service

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I ordered a sail switch for my furnance, which I only had the item number for at the time. The lady cross referenced the item number to the model number which was correct. When the switch came in, I told them I didn't think it looked right, and that I would let them know if it was indeed wrong. I was aware of the no return on electrical parts, but I am not at fault for them ordering, or me getting the WRONG SWITCH. I talked to these people 3 different times about the switch being wrong, and would have been perfectly happy had they just refunded me the difference in the cost of the switch and got me the right one. I don't think the counter lady ordered the wrong part, I think it is the manufacturers fault, and they wont work with me. I'm normally not the person to complain over a $13 difference in cost, but I am writing this review out of principle! These people are beyond rude and think they are always right.