Maggiano's - Italian Catering & Restaurant

Write a Review216-755-3000

OPEN NOW - Closes at 9:30pm

Food is great, but carry out service is always terrible. They always mess something up and you always have to wait forever for someone to come to the desk. This last time I have had to wait over 30 minutes for the missed item.

I took my Friend to lunch, she told me how nice the place was, as we walk in we were greeted with a smile and taken right to our table, we ask the the young lady Melissa what did she like the best and she told me and that is what I order when the waiter came and she was "Right" it was!!! My friend did not like what she had but the "Manager"-Tim who was there at the table when it came out was able to help her to select something else, Tim then came back to see if the food was ok and again it was not!!! she order the 3rd time and it hit the spot!! she explain "its not the Cook its Me, and I am sorry!!! Tim the Manager was Unreal with his kindness in going out of his way, he also sent out a Dessert Platter with at least 6-7 type for us!! he really went above and beyond to please and this is what service is about!! the place is Great and Food also!! We will come back and bring others, Everyone was Great!! Thanks Again!!