Genesys Telecommunications

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SoundBite Communications is a provider of on-demand automated voice messaging delivered through a Software as a Service (SaaS) model. The company offers a variety of text and e-mail messaging services. It provides services to clients in the financial services, retail, telecommunications, media and utility industries. The company sends more than 1 billion messages annually for collection, customer care, and sales and marketing purposes. It offers analysis and client support services. The company participates in various trade shows and business events. Its clients include Harvard Pilgrim Health Care, BMW Financial Services and Toyota Financial Services. SoundBite Communications additionally serves clients in the automobile, health care and energy sectors.