Ben's Better Construction & Landscaping

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CLOSED NOW - Opens at 8:00am

We hired Ben’s Better Construction and Landscaping after reading reviews and receiving a recommendation from a neighbor at the end of February 2021. It is November 2021 now and BBCL is still not done. Have felon working for them.
Ben told us his company performed water damage remediation and could do what we were about to hire ServiceMaster to do. We found out from the BBCL staff that they never done water damaged homes before. BBCL sealed off the rooms to dry out. When it was opened one month later we realized BBCL never cut out the ceiling where the pipes broke. Now we had a mold problem. Up to this point nothing was taken down, boxed up, or protected.
We asked BBCL to hire movers and have the damaged rooms packed up and moved out to a climate control facility. They did it themselves. BBCL did not put up and plastic wrap, cover furniture or pack up any of our items. BBCL assured us they would order PODs to store our house in. They never called or made arrangements. I ordered a POD for the contractors to pack our items in. The contractors managed to break furniture while loading the POD.
BBCL unplugged our wine fridge and left it in the sun and ruined the wine.They refused to pay for the damaged wine unless they got to take it home. They have lost our concert grand piano. They cannot remember who they hired to take it. We have approximately $9000 in damage to furniture which we have asked to file a claim through their insurance. They told us to file it through our insurance as it was damaged by them while working at our home. We still have not seen a dime for damages.
While we were working with our insurance we were required to buy all the plywood, sub flooring, carpet, hardwood, and the paint for the job.. It is now November and it’s still not done. We never know until the morning if they are coming. Our new wood floor is covered with paint and grout stains. We asked to speak to the owner and he has not addressed any of our issues. We would never hire them again.