Pete's Cycle Co Inc

Write a Review410-879-3586

CLOSED NOW - Opens at 10:00am

Nothing but good things to say! Went in, was guided through what they had, bought a bike and that was that! Everyone was very friendly.

As a long standing customer of your sales and service department, I feel I must inform you of the unsatisfactory service received from your Bel Air store. On Thursday, April 28, 2010 I placed a call to the Bel Air store to schedule to have my bike inspected, a new tire put on, and to have the carburetors balanced and cleaned. I was instructed to “bring the bike in at any time and they would get right on it”. When the bike was dropped off on 5/3/2010 it was made very clear that a tire was to be ordered and put on the bike, even if the old tire would pass inspection. After one week with no word from the shop I called to inquire as to the status of the bike. I was informed in a very rude manor that they were still waiting on the tire. This set me back. After repeated phoned calls I was quoted a price and told I could pick up my bike on 5/20…17days after it was dropped off. Drove 25 miles to borrow a trailer to bring the bike home, went to pick the bike up and it is still not ready.