Floyd Propane

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This company is awful. We were satisfied with the propane delivery. What we are not satisfied with is the service we got when we asked them to hook up a fire pit in the back yard. It entailed running a pipe from the house connection about 20 feet into the back yard and connecting it to the fire pit kit we had. After 4 months the connection still wasn't right We called and called the company and either got no answer or an answering machine. We never received the owner's phone number so we could discuss our problem. We are changing companies. Don't expect Floyd to do anything but fill tanks and bill you! They never heard of Customer Service!!