Lotus Laser & Spa

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DO NOT GO TO THIS SPA!!!! If you dont 'buy up' then you get VERY minimal sevice!



I purchased a GROUPON and its the first time after hundreds of Groupons I felt SCAMMED. I choose to use the Hair removal on my Bikini Line...I explained to them that I had it done previously, and had only a few hairs near MY bikini line and thats what I wanted done.



1. The lady took 15 minutes to explain laser hair removal, and how I could "UPGRADE." I choose Not to and to only do the bikini area.



2. Once in the room the technician is doing a 2 inch area...where my leg begins...like as if I was from the 70's and had a "bush" growing out down my legs. I am not a cave woman, no need to basically do the top of my legs. I expressed to the tech that I dont have hair there because of previous hair removal and could she just do the same amount of area but UPWARDS, where it was obvious around the hair line...she told me NO, that this is what she is allowed to do for that area, or Groupon, and that I would have to "upgrade" my package if I wanted the area next to my hair line done.



3. I felt so SCAMMED, like you get nothing for the $150 unless you UPGRADE your package. I wasnt asking for more area to done, I wasnt trying to get anything for free, I was just asking that she NOT do my damn leg, and please use that 2 inch, 5 zaps, area in a higher spot.



4. Oh, and in regards to their packages...WAYYYYY, over priced! These guys are ridiculous.



5. I told the lady who gave me the "upgrade" speech that I felt scammed, since I told her I had it previously done and only wanted the area next to my already established bikini line done...she said she would make a note and I could come back in 6 weeks and she could see what she could do...I asked if they could do it right away and she tells me no, they have clients already booked and they would have to clean the room again....ARE you KIDDING ME!!! THERE WAS NO ONE WAITING, it would have taken less than 5 minutes, and clean the room, what??? Oh yeah like bringing in a new towel in takes more than 60 seconds.



I was so pissed that it has taken me awhile to calm down and write this review...I try alot of Groupons, and in doing so have had good one and so-so ones....but I have NEVER complained about any before this time...and along the way I have found my places that are the only places I go to for certain things.



BUT THIS PLACE WAS THE WORST AT LISTENING, WORST AT TRYING TO UPSELL, AND OVERALL RUDE...THE TECH DIDNT EVEN HAVE A PERSONALITY, IT WAS LIKE TALKING TO A ROBOT! Maybe if you are doing your underarms they cant scam cause they cant justify only doing half of a armpit, I should have done that...but was so upset at this place that they can keep my $$$...I will make sure to let EVERYONE what kind of SCAM joint this is!!!

This place freaking sucks! I actually made an account just to bash them. I got a deal from Groupon to get laser hair removal to this place for 150$. Good deal I thought. But when I got there they explained that they weren't gonna do the entire area--but could give me a good discount--30%. Equaling an EXTRA 500 dollars! What the hell! And then she STILL didn't do the entire area. I hate that place. They make you feel like they're doing you a favor when they're just doing their jobs and robbing you blind. Also, the time between those hair removal appointments are like two months. Save your money and go elsewhere this place is run by some Persian woman who sees a huge dollar sign as soon as you walk in.