Virtual Imprints

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About virtual imprints: I think it is so great. I can check my email at work late in the day. I get very excited to see the email from the pet sitter, stating how my boys are doing. I laugh at how they show their antics to the pet sitter. I truly enjoy the pictures that are sent on occasion it makes my day go so much better. It is a recharge for me, I can make it to 7pm to see my boys.

I appreciate how simple Virtual Imprints is to use when I have a busy day and am running from pet sit to pet sit! As a pet owner myself, I know animals can become a big part of the family and how much they mean to their pet parents. It's comforting knowing that Virtual Imprints gives my clients the peace of mind they need. It is a great program to use to strengthen the trust between sitter and client.

Every time I received the "check in" e-mail, it put my mind at ease knowing that someone was in fact at the house and looking after my boys. I absolutely LOVED getting the comments at the end of each visit!!! I use to ask pet sitters to please send me e-mail or voicemail as soon as they checked in the first time just so I knew the keys were working and there were no issues. With this new system, it takes all the worry out of the process. Great system!!! FANTASTIC!!! LOVE IT!!!

At least on this trip, with the time zone difference, we always saw all three emails as a group. One email, showing check-in, check-out, and comments would be enough. The comments were nice, but we aren’t that anxious about cat news . The important part is that they are taken care of, and we can address any questions you have. Not having to log into another system is a big plus. The fact that we didn’t pick our password for the old system, plus that you had to log in, meant that we basically never checked it. The emails are much better. A dialog can be started immediately just by pressing ‘reply’. The fact that it’s done through email also allows offline access (i.e. my phone had wifi this morning in the hotel; now I’m on the train in Japan and I finally check my email and see the visit). It’s very professional. I was already confident in your service, but I suspect that this will really help newcomers to the service.

I like that the clients know in real time when I arrive and when I leave their home and that I can leave a detailed message of what happens each time I visit. I enjoy the fact that Jessica can monitor and follow up with any questions or concerns that I have for the clients. The client can then respond to my suggestions or comments within the same day or sometimes the same hour. I feel fortunate to have easy and direct access to the clients to address their cat health issues right away. What I value most about the system is that I am able to send a photo or video to the clients so they can see a few moments of their pet's day: see that they are doing well and are being engaged and enjoying their time with us. I find it very rewarding to share that with our clients and I know that they have peace of mind that their cats are doing well in their absence.

Thank you for sending me the confirmation for Scout's pet sits next week and for adding Virtual Imprints to the bill for just $5. I'll be checking my Gmail address but not my work one. Can you please check the email address where the emails will be sent? We appreciate that you offer this and enjoy seeing emails from our pet sitter while we're traveling :) Thanks,

I love being able to use Virtual Imprints when I'm doing a pet sit. First of all- it is way more convenient than trying to keep papers and pencils handy-- and with talk to text, it is much faster! Not to mention, you can't include a cute photo with paper notes! I also love the peace of mind it provides by providing instant information. I know I am a good pet sitter, but I feel even better that my pet parents are getting real time updates on the fur kids at home.