Central Oregon Disaster Restoration

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The staff at CODR is quick to respond and professional. We recently had water damage in the kitchen which required the entire hardwood floor to be re-done. Jesse quickly reached an agreement with the insurance company and Sean supervised the entire project in a proficient way. At the same time, he made me feel like I do not have the slightest thing to worry about. And so it was: we moved out of the house and when we returned two weeks later, It looked like nothing had ever happened! A job well done! Thank you CODR.

We were so very impressed with CODR's work with regard to water damage in our home. From the moment we called, after 5:00 on a Friday night, a mitigation team arrived on the scene 41 minutes later, and did not leave until the moisture had been substantially removed. They left amazing instructions regarding the dehumidifiers and blowers set up in the home, and monitored for residual moisture before commencing restoration and repairs. The mitigation team was fast, efficient, empathetic, pleasant, everything you'd want at a time you're feeling pretty miserable about water damage! The estimator was thorough and very knowledgeable, and the CODR team went the extra mile by emailing photos and estimates directly to our insurance company, copying us as well. Once these were processed and approved (quite quickly thanks to CODR's thoroughness and a great insurance company), the restoration phase began. That team was talented, fast-working, and so ethical that they admitted they weren't entirely satisfied with one aspect of the carpet refitting, and wanted a project manager to review it. This was done, and he concurred and a solution was identified and executed in an amazing turnaround time. From the front office people and the billing people, from the mitigation team to the estimator to the restoration team, we couldn't be more pleased with the work Central Oregon Disaster Restoration did for us. What was so amazing in all of this was that the damage occurred just a week prior to our plans to list this house on the market. On the evening of the water damage, we just assumed we'd be months later listing the home than we'd planned. But CODR's teams addressed the damage, and finished the restoration, and in the end, we listed the home only nine days later than we'd originally planned. The home showed beautifully, had been restored to pre-water damage status, and all the invoices were exactly as estimated, save for a credit we were given on an aspect of the work they had estimated but ended up not needing to do. Incredible people, fantastic results! Thank you CODR. We highly recommend this firm if you're facing water damage!

These guys are great. Super professional. Incredibly friendly. VERY prompt and did everything they could to make it as easy on us as possible.

"We never knew how much smoke and fire damage could alter our lives. Without Central Oregon Disaster Restoration, I don't know if we could have made it through the whole ordeal. They were prompt, professional, and helped with everything from communicating with the insurance company to helping us restore our precious contents. We would not only use them again, but recommend them to anyone in need."

"We came to Central Oregon for the holidays, only to find our vacation home flooded from broken pipes. We couldn't have imagined a worse situation. Not only did Central Oregon Disaster Restoration come out at 11 o'clock that night to inspect damages, they helped us deal with our insurance company to make alternate housing arrangements for our entire family. From the first call, the entire experience was much easier than I would have ever thought. Our house was repaired to perfection, and they were the most personable staff I have ever had work on my house. It was truly remarkable."