Victorian Cafe
1404 NW Galveston Ave, Bend, OR 97703
Reviews
08/26/2015
Provided by YP.comI have heard and read so much about this place that I finally stopped in on a Tuesday Morning (Too many people on the weekends - you will wait forever, I hear) to try it out.
My business partner had the omelet and I ordered the St Jacque Benedict. After 35 Minutes the meal(s) Arrived. She reported her omelet as delicious. I with I could have said the same for the Benedict..... It was COLD and GREASY. Took 3 bites and gave up. The waitress was less than pleasant and didn't offer any solutions, rather she completely ignored us. So I sat for another 25 minutes, with an unfit meal to eat and not even a refill on my water.
Came time to leave. Took my credit card and came back - I asked her why I was being charged for a meal that was unfit to eat? She got pretty snippy at this point. I asked to speak to the manager - her reply was "You have no say-so about this".
I told her that I was willing to pay for the other meal (the Omelet) but would not authorize a transaction to pay for both. She would not back down. So, I didn't sign the credit authorization and left, only to find out an hour later, they pushed the charge through anyways, for the FULL amount. Since I didn't authorize the charge(s), this would mean they would have to commit credit card fraud.
Will have to take it up with the bank, for they are (so far) unresponsive to my request(s) to speak to the owner/manager.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
TollFree: 888-694-6735
- Payment method
- discover, all major credit cards, amex, visa, mastercard, check
- Neighborhood
- River West
- Other Link
- Categories
- American Restaurants, Breakfast, Brunch & Lunch Restaurants, Coffee Shops, Restaurants, Soul Food Restaurants
- Other Information
Cuisines: Breakfast, Brunch & Lunch, Soul, American, Southern, Cafeterias