The UPS Store

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OPEN NOW - Closes at 6:30pm

Moving overseas, so I went in to the Bennett Colorado store and asked them to ship some boxes of essentials by DHL. After 10 minutes of fussing with the computer the "associate" (who also happens to be the owners son, and of course the owner says he did everything right, big surprise there) says "Oh that's why! You can't ship DHL to a PO Box!" Since there are no street addresses in the country I was moving to, I was told I had no choice but to ship USPS unless I had a street address, which I did not. SOOOO, I said to ship the least expensive AIR option because it takes MONTHS to arrive by "surface". (Later found out that all he had to do was to ship to the DHL depot on island, but of course that is way too advanced for this associate to figure out). Was told it would take 8 days with USPS, which was perfect because we would be traveling for several days. Move forward two weeks, still no packages. Contacted USPS, was told they were shipped SURFACE. All I get from UPS is excuses, if I get a response at all, which I usually don't. They accept zero responsibility for this mess. HORRIBLE CUSTOMER SERVICE. I spent over $1200 in shipping fees and TWELVE weeks later, still no packages. I had to purchase all of the essentials, on a remote island, which has cost me over $1000 already. This mess has cost over TWO THOUSAND DOLLARS and no one at UPS cares at all. COMPLETE AND UTTER INCOMPETENCE AND ZERO ACCOUNTABILITY. Don't use the UPS Store for international shipments, EVER. You will never see your packages again and you will be out whatever shipping fees you paid.

Great shipping and printing option for all of us in the (70 Corridor!