Northwest Gastroenterology - Bentonville

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CLOSED NOW - Opens at 8:00am

I also agree...this place is HORRIBLE to deal with when paying your bill. Both of my daughters had medical bills they were paying on. One daughter called and asked what the payoff was as she wanted to pay it all off and be done. She was told the amount for full payoff and paid it. Almost twelve months later she was sent another $1400.00 bill out of the clear blue that she had never seen before, demanding payment for it, too. My other daughter made all her payments in full within the year and on time. A year later she was sent a notice from an attorney for another bill (almost $1400.00) demanding payment for the bill and all lawyer fees and interest, and that it had been turned over....for a bill she had never even seen before either. Seriously consider going elsewhere unless you want to deal with billing nightmares forever. They will not work with you for anything past a year no matter how large the total. You also might find yourself with more bills from them a year down the road as well. There is no reason for treating people this way or refusing to work with people who are willing to responsibly try and pay their debt. We will never go here again, EVER and tell everyone we know as well.

I AGREE I had my son here last year they are a Nightmare & They REFUSE to work with you on Billing!!! They USE AGGRESSIVE ATTORNEYS ( FABER & BRAND) THEY WILL GARNISH YOUR WAGES....

DO NOT USE THIS HOSPITAL, THE ER PEOPLE ARE RUDE AND DON NOT CARE ABOUT ANYONE THEY TREAT, THEY ALMOST COST US OUR 2YR OLD LIFE, THAT WAS DEHYDRATED AND POOPING BLOOD, THEY GAVE HER AN IV AND SENT HER HOME TOLD HER TO CALL HER PCP IN AM , PCP ADV THEY SHOULD HAVE ADMITTED HER AND WE WERE LUCKY SHE LIVED THOUGH THE NIGHT,





DO NOT USE THIS HOSPITAL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My husband went to the hospital with chest pain and trouble breathing. They placed him on a EKG and then gave him Nitroglycerin because they felt he was in the beginning stages of a heart attack. They also gave him a blood pressure med and a blood thinner. They informed him that they would like to admit him for further testing. About 30 mins later he was told that they wouldn't admit him without advance payment and he was discharged.



They sent home nothing with him except a phone number written on a post it note to a specialist. We attempted to call back to find out what medications they had given him due to the concern of side effects because he has had a headache since he left the hospital (3 days), along with trouble breathing and lack of energy. They refused to tell us anything.



This was not our first time dealing with this hospital. The other 2 times we went we were treated like more of an inconvience then someone needing help. Almost every person in the ER is rather rude and mono-toned, even the last time when my husband was in the beginning stages of a heart attack.



I would avoid this hospital at all cost! They dont really care about the people, just the money!