Based in Berlin, Conn., Cyclone Home Systems designs and installs all accessories for home automation of new homes as well as remodeling of existing homes. Established in 1972, the company serves Connecticut, western Massachusetts and parts of New York and Rhode Island. Cyclone Home Systems provides home systems including security, intercom, home audio, central vacuum systems and home interior products. The company also provides structured wiring, closet systems, shower enclosures, bath accessories, mirrors and medicine cabinets. Its low voltage wiring systems find applications in camera systems, central sound and surround sound systems.

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Reviews

KN
Kris N.

01/05/2016

Provided by YP.com

Jan 5th 2016 - After I posted my review earlier to share my displeasure, the owner of the company contacted me directly and explained what happened in my case and took personal responsibility to fix the issues. He also assigned the GM of the company to take care of the issue and within a day the tech came and took care of the issue and also did some additional work for free. The tech guy that came this time was professional, courteous and did a nice job. Now, I do believe that Cyclone is really a nice company to do business with and my earlier bad experience hopefully is just a one off situation and not the true reflection of the nature of the company.



Without hesitation, I will do more business with them going forward as they really exceeded my expectation by taking responsibility. I’ll gladly recommend them to others as well as I know for sure they take their customer feedback seriously and very customer focused.

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12/10/15 - Stay away from this company as they are very unprofessional and took more than a month to install a new semi frameless shower door and took 5 visits by their folks (4 guys and new guy each time) and still not done as per the product ordered. Workman ship and quality is terrible and price is very high. They couldn't measure and order the right size for a simple bathroom. The guys who came in is complaining about the sales man and the sales man showed the catalog but ordered different style. Not worth to deal with and will never recommend them to any one.

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ctreview77

09/18/2007

Provided by YP.com
Excellent Service

I have had Cyclone put a central vacuum in two of my past homes, and have had excellent luck! No more buying portable vacuums every 2 years, my central vac has lasted me over 10 years in my current home, and is supposed to last at least 20 years more! Its definitely worth the money, and Cyclone's service is phenomenal. I had a slight problem with my system (which after 10 years is expected) and they were able to troubleshoot me right over the phone with no service charge or service call! I would recommend them and their products to anybody!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Payment method
all major credit cards, check
Categories
General Contractors, Electricians
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