Cyclone Home Systems
124 White Oak Dr, Berlin, CT 06037
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01/05/2016
Provided by YP.comJan 5th 2016 - After I posted my review earlier to share my displeasure, the owner of the company contacted me directly and explained what happened in my case and took personal responsibility to fix the issues. He also assigned the GM of the company to take care of the issue and within a day the tech came and took care of the issue and also did some additional work for free. The tech guy that came this time was professional, courteous and did a nice job. Now, I do believe that Cyclone is really a nice company to do business with and my earlier bad experience hopefully is just a one off situation and not the true reflection of the nature of the company.
Without hesitation, I will do more business with them going forward as they really exceeded my expectation by taking responsibility. I’ll gladly recommend them to others as well as I know for sure they take their customer feedback seriously and very customer focused.
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12/10/15 - Stay away from this company as they are very unprofessional and took more than a month to install a new semi frameless shower door and took 5 visits by their folks (4 guys and new guy each time) and still not done as per the product ordered. Workman ship and quality is terrible and price is very high. They couldn't measure and order the right size for a simple bathroom. The guys who came in is complaining about the sales man and the sales man showed the catalog but ordered different style. Not worth to deal with and will never recommend them to any one.
09/18/2007
Provided by YP.comI have had Cyclone put a central vacuum in two of my past homes, and have had excellent luck! No more buying portable vacuums every 2 years, my central vac has lasted me over 10 years in my current home, and is supposed to last at least 20 years more! Its definitely worth the money, and Cyclone's service is phenomenal. I had a slight problem with my system (which after 10 years is expected) and they were able to troubleshoot me right over the phone with no service charge or service call! I would recommend them and their products to anybody!
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- General Contractors, Electricians