Pep Boys

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I took it there today to have the tires balanced and rotated and new brake pads and the rotors resurfaced. The guys seemed knowledgable, helpful, and friendly, but when they told me I also needed shocks and struts on all 4's, and ball joints and the rotors couldn't be turned anymore, and new tire rods inside and out on both sides and they told me it was going to be over $1000 to fix all of it, and the car's not safe. my jaw hit the floor. I really wasn't expecting all that. I took it another place and they said while there's some play going on, it's not an immediate cause for concern.

OMG....PLEASE STAY AWAY! Went in for oil change/tire rotation. Never topped off any fluids or put air in tires, none of that. So had to go back to get it rectified and when they finished and we drove out, our thermostat shot up and a warning message sounded that the engine could seize. So back we brought the car. They said it was nothing that they did, but could do a diagnostic on it. So we did and they concluded it needed all this new stuff done to it. They quoted us an OUTRAGEOUS price to which we went nuts over and then they decided to CUT IT IN HALF. OUT THE DOOR & AFTER TAXES. So we said, okay whatever go ahead. So as we were walking out the door, they call us back over and tell us the price jumped back up to DOUBLE b/c a different manager said no to the price reduction!! So they quote us a price out the door and then take it back and DOUBLE IT! After raising a raucous and getting all managers involved, they lowered it back down. That is a long story very short. TRULY A NIGHTMARE!