Suburban Sports

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BAIT AND SWITCH!!! I added a pair of Rossignol Experience 88 skis in 178 and a pair of Axial2 120 XL bindings to my cart. They were marked in stock, but when I looked at the cart it changed the skis to 186. I removed and re-added several times and each time it changed the size. I eventually gave up. Later that day Pat Moore sent me an email asking if there was a problem. I explained the issue and he told me that they were out of stock and so was Rossignol. He offered $50 off the get a pair of Experience 98 skis. I accepted the offer. I went to remove the skis and add the 98s. I paid and the skis were delivered within a few days. I received them and had them mounted. To my dismay, they had sent me a pair of Axial2 120 XXL instead of the XL that I added to the cart. The XXL bindings are far too big to be on my skis. I spoke with Pat Moore and he wanted to charge me $55 to get what I originally tried to order. I would have still purchased the skis, but if they were honest about there stock and not sending me something that I didn't want and shouldn't use I would have ordered the bindings elsewhere.

If you have a question, they can help. Need a part, they can order it. Really great bunch of people. You can shop around for better prices but not beat them by much, plus Suburban Sports is quick and local with lots of parking.