Victoria's Secret & PINK by Victoria's Secret

Write a Review301-767-0239

CLOSED NOW - Opens at 10:00am

I recently visited this location and I have to say that I was very impressed with the new manager and how she handled a situation for me. She listened to my problem and offered several suggestions. I came In with a return and walked out with 3, bras and new perfume .I'll be back to see .her.

Worst customer service ever!!! You'd get better service from a wild pack of animals in a jungle. They don't even accept victorias secret gift cards. How do you not accept gift cards to your store? I couldn't understand why the cashier wouldn't take my gift card or my angel rewards so I asked and she along with the cashier to her right began yelling at me in front of a large crowd. I've never been so embarrassed & disrespected at a store. These associates need to be educated on proper customer service. If I could figure out how to give less than a while star, I would. NEVER visiting this uncivilized location ever again!