Avenue Rental

Write a Review563-355-8304

CLOSED NOW - Opens at 7:00am

and they don't answer their phone

Everything went as expected with my rental. Picked up the tools and all were ready for me on time. No complaints here!

They have awesome service, and easy to work with, never had an issue. And the dog is always well behaved.

They have horrible service and threaten you if you return an item early!

Having rented a chipper which failed after 30 minutes, Avenue Rental sent an employee out to work on the machine and ended up having to take it back to the shop. Evidently, failed spark plugs were replaced, and we were able to get the machine 3 hours later. Having lost that time, I requested that we get the next day rental free, since (1) we lost time on a rented machine that failed not by our doing, and (2) the next day was Sunday when it wouldn't be rented anyway.





At this request, the owner of Avenue Rental insinuated that I was the cause of the malfunction, and was verbally enraged and defiant that my request for a free day's rental was in any way legitimate. He was unreasonable about the issue, enough to blacklist me from being able to ever rent again.





All he had to do is reason with the customer and understand the customer's point-of-view. Instead, he opted to lose my business and help to create this review.





I highly recommend considering other options when renting from AR.