Swan River Inn
360 Grand Dr, Bigfork, MT 59911
Reviews
06/11/2012
Provided by YP.comI want to share with you about our experience at the Swan River Inn. Yes, we did stay at the Swan River Inn as part of our honeymoon in June 2008 in the Asian-themed room, but to be completely honest, it was one of the worst experiences that we have ever had as a married couple in any kind of retreat. The room was nice, but the jetted tub (which was part of a "selling point") wasn't working at all. The first morning that we woke up, a maid came to the room and unlocked the door without even knocking. My wife and I were both unclothed, so (needless to say) it was both embarrassing and quite unnerving. Obviously there must have been a HUGE oversight in management to neglect to indicate that this room was NOT vacant, as well as to make it a policy to ALWAYS knock before entering a room. This made the rest of the morning quite rushed to get out as quickly as possible, since this made us feel like we were an inconvenience (even though it was quite a while before the required check-out time). We didn't even want to stay to check out any other amenities or walk around town. When we relayed all these events to management, it was strugged off as "no big deal" -- not even an apology. ON OUR HONEYMOON NO-LESS! This again reflects poorly on trying to make guests feel welcome and comfortable. Instead, we have never considered the Swan River Inn again as an option, nor do we recommend it to anyone who might inquire. Years later, we received an ad in our email from Swan River Inn to visit them again. We replied to the email, detailing our experience. No response.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Phone: 406-837-2327
Phone: 406-837-2220
- Payment method
- amex, cash, discover, master card, visa
- AKA
Swan River Inn, LLC
- Other Link
- Categories
- Motels, Bed & Breakfast & Inns, Hotels, Lodging, Restaurants