Frank's Towing & Auto Repair
1002 2nd Ave N, Billings, MT 59101
Reviews
02/20/2015
Provided by YPmobileThey towed my brothers truck, and when I called the number listed all I got was voicemail!! I called up to 2-4 times and left 2 voicemails!! I didn't recieve any call back at all!! I would defiantly not recommend this business!! Why have a business if you never answer your voicemail or even call the person back!!!
10/29/2014
I was hung up on several times. Showed no compassion with the situation I was in. Every person I talked to there was immediately defense with every response they gave. I would never recommend them for any sort of business. They charged me $400 for a tow that was 14 blocks. No one there knows how to treat there customers in a calm and respectful manner. DO NOT CALL THEM EVER! EXTREMELY UNPROFESSIONAL!
10/29/2014
Provided by YP.comVery unprofessional company. They are all very ignorant people and have zero sympathy for anyone and everyone they deal with. Never use these people to tow or do anything. They need to learn how to deal with people before they deserve any sort of business. I would rate them no stars if that would be an option. All of them are very rude individuals
02/08/2014
They are very rude people,they hang up the phone and think it is okay. They charged my fiance $450 to tow 1.4 miles from a car wreck!Not nice people at all. Not worth calling them to tow my car again!
01/09/2014
Didn't bother to show up or call!Rude on phone.
01/03/2014
I had a vehicle towed thru the ring down, the lady treated me like she was on a power trip and was ver Judgmental. I came to collect and pay the next business day and due to the lack of their paperwork I was the one that needed to come back with a better attitude or she would " call the cops" and so rude and degrading that she wouldn't shut up to hear what was being said. Had I been in a tragic accident and lost a family member and been treated that way....
12/04/2012
Terrible, rude customer service, extremely bad business-lost my invoice and called to get another copy, manager had no records saved and would not allow me any access to a new copy, said I should have kept track the first time. Insulting and rude, will NEVER use them again
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Categories
- Towing, Auto Engines Installation & Exchange, Auto Repair & Service