Founded in 1965, Alliance Benefit Group of Michigan provides benefits administration to approximately 500 companies. The company provides its services in the following areas: plan administration and recordkeeping, integrated payroll, communication, implementation, fully integrated participant solutions and financial advisor support. Situated in Bingham Farms, Mich., it serves clients in 20 states. In addition, Alliance Benefit Group of Michigan has a variety of professional accreditation and certifications, including Certified Pension Consultant (CPC), Accredited Investment Fiduciary (AIF), Chartered Financial Consultant (CFC), etc. The company has memberships with various organizations, such as the American Society of Pension Professionals and Actuaries (ASPPA), National Institute of Pension Administrators (NIPA), and Society of Professional Administrators and Recordkeepers (SPARK) among others.
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Reviews

JP
Jessica P.

05/31/2018

Provided by YP.com

Just like the other reviews I read, this company had given me excuse after excuse and had made it difficult now for almost 7 MONTHS to receive a cash distribution! I had to go back and forth with Alliance and my former employer to see when I could receive my money and it has been the most frustrating experience ever!

JP
Julia P.

05/22/2017

Provided by YP.com

I have been trying to get my funds for 3 months now, I keep getting promises that i will receive my funds . The first time they told me 3 weeks for check, I checked my account in 3 weeks when I didn't receive my check and it had been cancelled...I then was told 10 business days for direct deposit, it will be two weeks tomorrow, I called again today and it hasn't been sent yet. They take your money on time every pay period, but good luck getting it back when you need it....don't use this company....so you lose the employer match...anywhere else I would have had my money long ago.

claimed iconBusiness Response05/24/2018

Julia, we recently found your review and wanted to provide a reply. We apologize for the poor customer service you received and would be happy to discuss it with you. Based on your name in this post, we don’t have enough contact information to reach you directly. If you would like, please contact our Participant Service Supervisor, Jen Thomas, to discuss the situation so we may review what occurred and learn how we can do better.

This listing has been claimed by a business representative.
DC
Dave C.

04/26/2016

Provided by YP.com

Abg is for the employer, not the employee.

I left my job almost a month ago. Still unable to get my cash. The reps are very rude & short with positive answers.

I'm watching my account shrink by the day, as I get the run around.

claimed iconBusiness Response05/24/2018

Dave, we recently found your review and wanted to provide a response. We honestly care deeply about helping people save for retirement and helping you in any way we can. We clearly have not done our best if that is not your perception. We apologize for the poor customer service you received and would like to discuss it with you further. Based on your name in this post, we don’t have enough contact information to reach you directly. If you would like, please contact our Participant Service Supervisor, Jen Thomas, to discuss the situation so we may review what occurred and learn how we can serve you better next time.

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

TollFree: 800-875-7510

TollFree: 800-765-5201

Phone: 248-540-5318

Location
Brighton Mall
Neighborhood
Franklin
Categories
Financial Planning Consultants, Accounting Services, Financial Planners, Investment Management, Pension & Profit Sharing Plans, Retirement Planning Services
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