AutoZone Center Point in Birmingham, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Birmingham, AL or call us at (205) 856-1046.
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Reviews

C
chip_fondue

08/27/2008

Provided by YP.com
Part Store, or is it?

I usually take the time to look up my own parts online to help whoever answers the phone out a little bit. It'd be handier I guess if it didnt take 25 rings for them to answer the phone. Does that part of their job take a rocket scientist?? when I tell them that I have a part number and want to know if they have it in stock right before I leave the house and they put me on hold knowing that my question would take 2sec. to answer. then when I confirm the price they respond 'Bout 50 bucks, bout 35 bucks, bout 80 bucks. HOW PROFESSIONAL. and when the phone gets answered in a language that i dont speak. click.

H
hoofhearted

06/11/2008

Provided by YP.com
Poor service

I called to see if they had a battery for my vehicle. The guy that answered the phone couldn't even speak english. He told me that I would have to bring the battry in to see if they can match it up. I asked if he could just look it up on the computer and see if they had it to save me a trip. He replied by saying that he was not going to and hung up. Hey Auto Zone, why don't you get some one that is not a gangster moron to work in your places! I will never go there again!

M
me2489

06/10/2008

Provided by YP.com
electric fuel pump

Aproximately 2 years ago , I purchased a fuel pump for my `98 Chevy 2500 from Auto Zone . In less than a year it failed and I had to replace it again . Auto Zone gave me another pump as that one was under warranty . Now here I am some 14 months and THAT pump went bad too . The truck is not my primary vehicle and 2 Auto Zone fuel pumps haven`t even made it 5,000 miles . That is less than 2,500 miles each . These pumps cost aproxitmately $250. I should have bought one from a dealer and been done with it .

Auto Zone do you know how much effort is involved in replacing your worthless pumps ? The first one I put in , I dropped the tank ,no fun , had to siphon gas out and still wrestle with large , bulky , heavy tank . The second one I chose to take the bed off , which is no easy task , but prefered to droping the tank . So now I have a pump that went bad about a month ago , I have already replaced it twice , and it is not installer error , the truck will actually idle and run low rpms but it is starving for gas and the pump is so loud you can hear it " a mile away " , definetly a bad Auto Zone pump . And I STILL have to do it all again . I still have to replace that worthless Auto Zone fuel pump , take the bed off etc. etc.

Auto Zone you should reimberse me for that useless pump . Your no-good pumps have cost me labor 3 times what should have been . 3 times ! 3 times ! Not to mention the initial cost of the fuel pump which , I`m sure is no longer in warranty . You should reimberse me the cost of the no-good pump or purchase another for me . THREE TIMES !!!

All information concerning this pump is in your computer along with mt name and phone number . Will Auto Zone do the right thing ? 2489

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

TollFree: 800-288-6966

Brands
ACDelco, Bosch, Chevron, Duralast, Edelbrock, FRAM, Havoline, K&N Performance, Penzoil, Valvoline
Payment method
discover, master card, visa, amex, company card, debit, paypal
Categories
Automobile Parts & Supplies, Automobile Accessories, Battery Supplies
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