Courtyard by Marriott
1820 5th Ave S, Birmingham, AL 35233
Reviews
09/30/2015
Provided by YPmobileHousekeeping for this location is horrible. Everyday of the three weeks stay there was a problem with housekeeping maintaining the cleanliness of the room. The bathrooms were not cleaned properly and towels were not replaced each day when needed. Trash was not picked up out of the rooms and beds were not made and fluffed daily. Even when specific instructions are left to clean the tub, floor, sink and toilet were left, it did not get completed. Housekeeping were very inconsiderate of guests sleep as they talked loudly outside of the rooms about personal situations that had nothing to do with there jobs. Mature women speaking loudly and cursing about how someone who in their words should keep their names out of their mouths was more important to them to discuss instead of getting the rooms clean. On numerous days I had to listen to their loud conversations outside of my door. I felt like I was in the ghetto and have spent $25 for my room when I am at the Courtyard Marriott. As a frequent traveler and rewards member, I have experienced the worst housekeeping service in the history of my travels. Housekeeping at this location has given the Courtyard Marriott a bad review and have lost a number of customers due to the lack of service and unprofessional shown at this location. I will make all of my colleagues aware of this location as well as my friends not to spend their stay here for any reason. What makes a good stay for most customers is customer service and professionalism. I will never stay at this location and discourage everyone I know as well as people I don't know to stay away from this location. The fact that this location is a well stayed location of customers with family in the UAB hospital, one would think that hospitality and professionalism would be a priority. Not at this location. Buyer beware. Do not stay here if you want your rooms adequately serviced. On a good note, I did receive great service from Torie and Johnathon at the front desk. They were always helpful and professional.
09/16/2009
Provided by YP.comTHIS IS NOT THE CORRECT NUMBER FOR COURTYARD MARRIOTT UAB
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Fax: 205-254-8001
TollFree: 800-535-4028
- Brands
- Courtyard
- Payment method
- amex, master card, visa, debit, diners club, discover, cash
- Neighborhoods
- Southside, Five Points South
- AKA
Courtyard by Marriott Birmingham Downtown at UAB
Courtyard Birmingham Downtown at UAB
- Other Links
https://www.marriott.com/en-us/hotels/bhmdw-courtyard-birmingham-downtown-at-uab/overview
- Categories
- Hotels, Corporate Lodging, Lodging