The Serra Automotive Group has more than 15 locations in Alabama. The company is one of the largest automotive retailers in Alabama. It provides financial assistance and repair and maintenance services. The Serra Automotive Group offers new and pre-owned vehicles from various brands, such as Chevrolet, Hyundai, jeep, Toyota and Subaru. The company provides a variety of parts and accessories. It operates Serra Chevrolet, which offers cars, trucks, vans and sport utility vehicles. Serra Chevrolet maintains a collision center, as well as provides the Aveo, Cobalt, Impala and Malibu models from Chevrolet. The dealership maintains a pre-owned inventory of Buick, Cadillac and Mercury.
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Reviews

M
misstrice88

08/29/2018

Provided by YPmobile

Cedric was my salesman he was very professional and nice to my family. We got the exact car we wanted and also got a home cooked meal while we waited for our sale to be finished.

BR
Bryn R.

09/12/2017

Provided by YP.com

Cedric my salesman was diligent in finding me the exactly the car l wanted and needed. I was made to feel like w valued customer and not just another number. I will definitely by my next car which will be my third purchase from Cedric at Serra Chevy

B
bamafanvicki

10/20/2008

Provided by YP.com
TERRIBLE SERVICE

We bought a car here which we love, but the customer service was terrible. This was a guaranteed sell because we knew someone that worked there, but it took forever to get the paperwork completed. The finance manager was extremely rude to us acting as if we were stupid. Then we FINALLY got finished after about 6 hours (and they knew we were hurrying) and our car didn't even get detailed because they were so slow. Due to incompetent people there, it took over 3 months to get our tag. They didn't fill the paperwork out correctly, then sent it to the wrong state, then to the right state, but to the wrong DMV and they said they knew what they were doing, they just did it for someone else out ot state the week before. I absolutely do not recommend any SERRA company to anyone and in telling others about our experience, this seems to be what alot of people have experienced. It's not worth the hassle especially when you don't even get a good deal!

More Business Info

BBB Rating
A+
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Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Fax: 205-853-9276

Phone: 205-853-8770

Phone: 205-856-6600

Phone: 205-588-4374

Phone: 205-856-9024

Payment method
financing available, insurance
AKA

Serra Chevrolet GEO

Serra Chevrolet Inc.

Serra Chevrolet Parts

Other Emails

Categories
Automobile Parts & Supplies, Auto Repair & Service, Auto Springs & Suspension, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Automobile Body Repairing & Painting, Automobile Diagnostic Service, Automobile Electric Service, Automobile Electrical Equipment, Automotive Tune Up Service, New Car Dealers, Used Car Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
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