Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

ZL
Zeph L.

06/30/2017

Provided by YP.com

This is the worst leasing company in birmingham. I could rag on the staff, but I'll just lay the facts out.

The apartment was not habitable when I moved in. Windows were broken and the toilet did not work. I was not compensated and the staff at Southside Apartments was in no hurry to resolve the issues.

A few months after I moved in I was notified my sink was leaking into the apartment below me.

A huge hole was cut in the living room wall and the moldy walls were left exposed. After calling multiple times I was able to get someone to come out to repair the hole (which was raw dry wall and never painted over).

A few more days go by and I am notified they have to cut the hole again! Southside apartments NEVER fixed the hole!
I spent the last few months of my lease with a moldy gaping hole in the living room.

Below is an email I sent when I first moved in.

•When first viewing the property on 4/11 I noticed there were three window panes missing. I was told these would be fixed prior to move in. I also mentioned the broken windows by phone to your office after my application was approved 4/13. Two follow up calls were also made by Loryn about this issue, a return call was requested but not given. The window issue was again brought up to Meridith 4/27 in your office when turning in paperwork to ensure this was fixed by our move in date of 4/29. On moving in today 4/29 the window panes are missing and the AC is running full blast under my utility account. This has been happening for over 24 hours. I also find that the toilet is non functional. I have had my belongings moved and no longer have elsewhere to reside. I do not find this unit currently habitable due to the inoperable toilet and high temperatures caused by the missing window panes. I find it hard to believe any inspection was done on this unit prior to me moving in.

Review Image

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Other Emails

Category
Apartments
Suggest an Edit