Starlight Limousine

Write a Review845-365-2222

OPEN NOW - Closes at 10:00pm

We want to thank you for the wonderful service you provided for us. The drivers were very professional and polite. I’m recommending you to all our friends.

What else can I say but amazing! I called the day of needing a car all day and all night and they got me right in with a beautiful SUV limo that I requested so I could get ready for my wedding day. Our driver was a true professional and I will definitely be requesting him again. Definitely be passing his card along to my friends. I highly recommend Starlight Limousine.

Thank you for the excellent service that you provided for us to make our day run smooth. You guys more than exceeded our expectations and we really appreciate everything John and John were great and we highly recommend Starlight Limousine.

DON'T BOOK WITH THEM

We will be filing with the Better Business Bureau!

The pros: The limos arrived earlier than their booked time.

THE CONS:

1) Impossible Customer Service, and based off of other reviews, I believe the only reason why they were there on time is because of my MULTIPLE phonecall games/emails/faxes that I sent in the weeks leading up to my wedding.

2) Nuo (limo driver) charged us more money than what was in the contract. He ignored the contract copy that we gave him, and said, "This limo will not LEAVE this spot until I get what I want." He was RUDE and BELLIGERENT. VERY unprofessional, especially when surrounded by professional vendors on a wedding day.

3) THE LIMO DRIVERS did not have the ADDRESSES of any of our locations!!!!

4) THE LIMO DRIVERS did not have GPS units! WE HAD TO GIVE HIM DIRECTIONS!

The last two points are particularly irksome. How can a company that charges it's clients this much money NOT give their drivers the paperwork that WE filled out with our location/times? And then, NOT give them GPS units?? Plus, the drivers were not familiar with the location. We -the bride and groom, and the parents- had to yell directions out through the partition. VERY unprofessional.



Reader, DO NOT TAKE A CHANCE with their LOW PRICES or 20% GOOGLE DISCOUNT. Go for somebody that costs a bit more... but might actually have GPS units in their vehicles. Your peace of mind on that day is worth every penny.

WORST COMPANY!!! We ordered the limo well in advance and it NEVER SHOWED UP!!! No alternatives. No apology. Just HORRIBLE!!!