Quality Auto and Tire Center

Write a Review973-743-7400

CLOSED NOW - Opens at 8:00am

I live around the corner, so I started going there for oil changes. Nice folks. Lately, however, I've been having some brake issues and had them replace all 4 pads/rotors. As soon as I got it back, one of the noises I'd brought it in for was still happening. So I brought it back and they "discovered" a loose front ball joint. Another full day in the shop. And all these repairs have cost me $1,000 over the last few weeks. The very next day, as I'm driving my children to school, I noticed there was STILL a clunking noise -- and then something fell out of the front wheel and my brakes started grinding badly. I had to have a tow back to the shop (which they paid for thankfully) -- but they tried to claim that the problem (a loose caliper bracket bolt falling out on the road) was not their fault. They replaced it with a used bolt (yikes) for free but told me they were doing me favor. Which I now know is a lie, since they did the brake work -- they've lost my trust