Innovative Smoking
527 Stratford Square Mall, Bloomingdale, IL 60108
Reviews
02/21/2013
Provided by YP.comSadly brians45 hit it right on the head, i would stear away from this company at all costs, no sense in paying more for a lesser product, do the research and realize this is low quality overpriced outdated product. Research there reviews online, not a company i would recommend, they got me for a basic kit but after doing some research i will be taking my hard earned money elsewhere. Buyer Beware.
02/14/2013
Provided by YP.com01/17/2012
Provided by YP.comInnovative Smoking the company known by a new name now Vapor Solutions is a SCAM!!! they sell Elite Elight cigarettes. Well over priced for their faulty product, batteries dont hold a charge last maybe a hour, cartomizer's leak and spit in your mouth nasty. Worst thing of all is the price 30$ for 5 cartomizers that come in 36mg, 18mg, zero all the same price regular tobbaco and menthol only. kits range from 90$ - 220$ I learned the hard way. The employees make up their OWN PRICE!!! to try to get the most out of you which is company standards. Worst customer service I had ever gotten . I felt like trash. Dealt with 2 employees which only gave me grief one was a young girl who had to be on something was just yelling at me that Im wrong, 2nd person was the owner Matthew Boyd I dealt with after arguing and a petition I made I got majority of money back. I paid 150$ for a deluxe kit and got back 120$ since the cartomizers which cost 30$ where non refundable sanitary reasons even though they were unopened its a laugh. But Im done with this company.
I'm sorry that you had an issue with the product. But making false statements about the company isn't going to help anyone. We have been able to help people curve there smoking habit since 2009. Your product was under a 2 yr warranty so any issues you would have had could of been solved in a civil matter. I'm not sure who you talked to or what problems you had but I can assure you that you never talked to me to resolve anything. I would have been more than willing you keep you as a customer. Please call 888-234-0798 ext 109 for any further questions. Making false statements about our company will not benefit either of us. This includes making the same statements under different screen names. Thank you Innovative Smoking
More Business Info
- Hours
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- Location
- Stratford Square Mall
- Category
- Industrial Equipment & Supplies