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Reviews

RP
Rushi P.

11/20/2015

Provided by YPmobile

I visited Dr Patel for the mandatory Vaccination Report and Medical Examination needed by US Immigration Office. The receptionist/assistant gave me the reports but the form was an old version and so after i submitted it, the immigration office asked me to resubmit the form since the old version was unacceptable. The form was updated on March 30 2015, and i went for my medical examination on April 11, 2015. When i went again to get the report i was asked to pay the fees again for seeing the doctor and for having them fill out the form again. When i told the receptionist/assistant that it was their fault that they had given me the old version of the form, she said that it was my responsibility to get the form but they still provided it. Well i WAS NOT INFORMED by them to get the form on my own, neither the first time i went there, nor the second time. I was blamed and accused for the mistake i didnt make. I denied to pay the entire fees because it was actually their mistake but rather than accepting it, i was instead accused by them for having to make sure that the form should have had been a valid one. After arguing with them and getting insulted by the receptionist, Dr. Patel then asked me to pay only what i felt was right. It wasnt that i didnt mind to pay, it was the fact that the receptionist insulted me, screamed at me, accused me and blamed me for her mistakes. Dr. Patel i do not wish to taint your image because it was the fault of the receptionist. It was hard for me to accept the mistake when i didnt even make any. The receptionist even after accepting that it was a mistake on their part, was still blaming me and told me that it was my responsibility and not theirs, well then why was i charged money if actually it was my responsibility, and if i had to get the forms on my own then why wasnt i informed about it when i took an appointment over the phone.

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 630-307-2277

Phone: 630-894-8018

Payment method
master card, visa, cash, amex, discover
AKA

Northwest Medical Care

Categories
Physicians & Surgeons, Clinics
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