Sam Leman Chrysler Jeep Dodge
1602 Commerce Pkwy, Bloomington, IL 61704
Reviews
12/27/2016
Provided by YPmobileAfter getting a discount code from Dodge dealership refused to accept code then refused to take car back within 24 hours. Lied to FCA lied to me. Did NOT adhere to "we owe" form and refuses to talk to me. STAY AWAY!!
03/25/2015
Provided by YP.comThey try to low ball you on your trade and give you way less than its worth and tell you that the bank requires 20 percent down. I might be a female, but I'm no fool!!! They tried to give me $7500.00 for my car and I went in prepared because I knew exactly what my car was worth. Needless to say they lost the deal with me because I was right, my car was worth $11,500. It is on The lot where I traded for sale for $14,000. The price I said would be placed on my car. Let that be a lesson to Sam Leman Dodge. I really didn't like the sales guy either! Buying a car comes second nature to me since this last car I just bought was my 51st car. This place is a complete joke and gives Dodge a bad name!!!
Angeline, At Sam Leman in Bloomington our goal is to provide excellent service to every customer that visits our dealership. We are sorry to find that your experience with us was not a positive one. Your comments have been forwarded to our sales manager Adam Knickerbocker. We would like to apologize for any inconvenience this may have caused you. If you have any further comments or questions please feel free to email Adam at [email protected]. Thank you and have a great weekend!
11/16/2014
Provided by YP.comThe service department here is an absolute disaster. Unorganized and nobody knows what they are doing. They are 6 for 6 on messing something up on my vehicle when Ive gone there. Expect them to take 2-7 days longer than they tell you to finish your car. After several awful experiences there I had had enough. I began taking my Chrysler all the way to the Chrysler Service Dept in Morris, IL (a ridiculous but necessary inconvenience).
Months later I go to buy a new car from another dealership in town and find out I cant get full trade in value on my car. The Sam Lehman Service Dept entered information incorrectly into my CarFax. Once again making more work for me, and motivating me to write a review. Don't take your vehicle to these jokers!
05/25/2011
Provided by YP.comnever go this place. Very poor customer service, they feel you as a headacke . Worst place I have ever been for a car purchase.
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