Life Storage

Write a Review843-815-3200

CLOSED NOW - Opens at 12:00pm

My wife and I rented a unit on 6/5/2021 for $238.00 per month. Normally, I would have given 5 stars because of the competitive rate, convenient location and easy access to our unit.

But on October 25, 2021 my wife received an email notifying us that the rate was going to increase by $50 to $288.00, which is a 21% increase.

I sent two messages to Life Storage via their website on October 25th to get an explanation on the rate increase. One week later and no response.

The contract states "Owner/Manager reserves the right to revise the terms of this Rental Agreement, including any charges and fees, with 30 days advance written notice to Customer (which, if authorized herein, shall include by email notice)."

I expected some type of increase after a year, BUT NOT AFTER JUST 5 MONTHS. And the rate increase is not insignificant, $50 or a 21% increase.

THIS SEEMS LIKE A FORM OF BAIT AND SWITCH. THAT IS THE REASON WHY I AM GIVING LIFE STORAGE OF BLUFFTON A 1 RATING!

For anyone seeking to rent a storage unit in Bluffton, make sure you rent from a provider that will provide a rate guarantee. An initial competitive rate can be deceiving. BEWARE!