May River Granite
40 Persimmons St Ste 101, Bluffton, SC 29910
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09/24/2018
Provided by YP.comSo, my wife and I selected these guys, frankly, because they were the cheapest. And yes, we've learned our lesson. You get what you pay for.
Jeff, the "President" and head sales guy(and boy, does he SELL, SELL, SELL) was charismatic and enthusiastic from the beginning, giving us the full court press, charming my wife and assuring us quality fabrication. It initially gave us confidence in his company but eventually he just seemed like he was constantly shoveling B.S..
We selected some high end marble from AGM and figured the fabrication was the easy part. Well, it turned into a massive mess. The fabrication was amateur hour. The marble in all the baths had been broken and epoxied back together. And, what's worse, they didn't even match the grain back up when they glued it! Then, they hoped we wouldn't notice. The fabrication for the kitchen was even worse. Either due to inexperience, improper tools, etc, they managed to create hairline cracks through nearly ever section of the marble.
Since they did the install while we weren't there, they first told us it came out great. Once we saw it in person, we objected and they blamed our contractor ....then, they blamed the marble, saying it was sub-standard quality. What's more, even after welcoming/inviting/insisting that he come out to the home himself, he actually refused to come and look at the install. Yep, that's right, even in the face of our concerns, he never was even willing to come see what the finished product looked like.
We've since learned that he's actually fired/separated from those very same fabricators! But, never a call to us acknowledging that they screwed up or that he was sorry. (at least this is the alleged story some industry folks told us)
I could go on and on.
Listen, there are tons of fabricators in town and if this review helps you avoid an experience like we had, then it was worth the aggravation.
Good luck with your project!
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