Superior Welding and Fabrication

Write a Review803-669-1088

CLOSED NOW - Opens at 7:00am

Superior Welding and Fabrication and I came to an agreement they would replace my existing gate posts and rehang my existing gate with a new automatic gate opener on September 25. They came to do the work on October 20. The good news – the automatic gate works. The bad news – the quality of the work was quite substandard and follow-up promises have not been kept. The non-supporting gate post should have been 4 ½” inward and 7 inches closer to the supporting gate post. (In the picture you’ll notice I tacked on another board and added barb wire to fill part of the gap.) There is a 7 ½” gap between the gate to the non-supporting gate post. Additionally, on the supporting gate post, the anchoring bolts for holding the gate were not screwed in completely. They should have been screwed in an additional inch. (I speculate they weren’t screwed all the way in completely so the gap at the other end wouldn’t be 8 ½”). Measurements were off when the gate posts were put in and then couldn’t be adjusted after they were put in concrete. The new gate opener they brought was missing a bracket so they used the bracket from my old gate opener. The bolts were missing too. The bolts that were used were 1 ¾” too long. They didn’t cut them down. That looks pretty bad. The new gate opener was missing a solar panel so they used the solar panel from my old gate opener. I believe the wire was too short on the old solar panel so they had to mount the old solar panel “whopper jawed”. It too looks pretty bad. After all that, here comes the straw that broke the camel’s back. At the time of installation, they forgot to bring the 2nd remote control. I was told on the day of installation (10/20) they would mail it to me. 40 days later, after 18 text messages and one phone call, I have an abundance of promises made and an equal number of promises not kept. I still do not have my 2nd remote.