PetSmart is the worlds largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pets needs. Did you know that we offer pet grooming, training and veterinarian services? PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice and much more. Visit your Boca Raton, FL PetSmart today!
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Elaine N.

06/05/2015

Provided by YP.com

I had a 4:30 appt. to have my dog bathed on Wednesday, the 3rd of June. When I arrived at 4:20pm I asked how long it would be till she was ready and the girl said 3 -4 hours. This was just for a bath and when I asked why so long another girl told me they had another dog scheduled to come in at 5:30 and that would make my dog later. When I have had my dog there for a full grooming it has never been more than 2 - 21/2 hours and I had an appointment for 4:30. Why should my dog wait for another hour until the dog scheduled for an hour later comes in and is taken care of. I have been taking my dog there for 9 years and I left with my dog and with out being taken care of. The only thing they asked was if I wanted to reschedule. No way! I am still so upset about this and will never go back to the grooming salon there. The one girl was rude and overbearing and seemed to be trying to impress a new girl who was just a little embarrassed. I felt sorry for her. She seemed to be very sweet. There is no excuse for how I was treated that day and for not taking care of a pet who had an appointment. I never thought this could happen to me at this store.

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Brands
Nutro
Payment method
amex, cash, debit, discover, master card, paypal, visa
Location
Boca Glades Shopping Ctr
Neighborhood
Festival Shoppes of Boca Raton
Categories
Pet Stores, Aquariums & Aquarium Supplies, Birds & Bird Supplies, Pet Food, Pet Grooming, Pet Services, Pet Training
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