Heavenly View Window Cleaning

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I booked this company in the fall of 2016 and waited until November for the service because they were recommended by a friend.

They sent a young man with little or no window cleaning experience to my home. He did a terrible job, did not even use a ladder on the second story windows, just hung out the window and tried to use a stick and a towel to clean them. Needless to say, the job he did was awful. He didn't use a ladder on my second story window above my entry way, again a stick and a towel. When the sun shined through the windows, it was obvious that he did a terrible job.

I called the owner and he came out. He agreed the job was poorly done and rewashed some of my windows. The young man broke a screen, took it and said he would have it repaired and return it. The owner assured me that would be taken care of.

I patiently waited until January 2017. When I called them, I was told that he was no longer employed and that they would get the screen from the hardware store and install it in my home.

I kept calling and they kept saying they would take care of it. Then they started screening my calls and not answering my voice mails. They certainly cashed my check.

They know that I have cancer and am recovering from a stem cell transplant and should not have this kind of stress in my life. It appears that I will have to have a screen made and pay for it myself.

I hope that this review will stop someone else from being treated as poorly as I was. Terrible, terrible job and customer service.

I was very satisfied with Heavenly View's service! The person I spoke to on the phone was very friendly and accommodating. The window cleaner was professional and hardworking. My windows have never looked better!! I've referred them to all my friends and neighbors! I'll never use another company again!