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Reviews

EQ
Elizabeth Q.

12/15/2017

Provided by YP.com

Do not take your vehicle here if you don’t want to get ripped off. They tried to suddenly up their prices by over $100 when we came in to pay. Pretty sure just because I’m a woman the owner tried to argue with me and demean me while I was sticking up for them lying straight to my face about prices. He told me several times that the part was $47 and the labor was $55, then handed me an invoice with the part being $130 and the labor being $80, then spent time interrupting me and was getting angry with me for standing up for myself and calling out his lies. He got so tripped up with me questioning him that he finally declared “whatever we’ll take the loss”......... DO NOT GIVE THEM YOUR VEHICLE TO WORK ON. THEY WILL TRY TO GET ONE OVER ON YOU.

WS
Willy S.

07/18/2017

Provided by YP.com

I've been using this shop since 2012 and have always been impressed with the quality of service, the price, and the honesty of the technicians.

S
samsun4

04/24/2012

Provided by YP.com
Not So Great. My son's car bro...

Not So Great. My son's car broke down so I called this company based on the reviews to get a quote to have a starter replaced. I was quoted $200.00 by Kevin. I had his car towed to their shop to have the work done. The actual charge was $362.00 for the starter replacement. They also told me that his fan belt need replacing and would cost $100.00. I agreed to that. My son picked up the car and drove less than 20 miles up Grand Father Mountain and the belt comes off leaving him and his girlfriend stranded in a desolate place without phone service. It had never come off before they touched it. I called this company back to tell them. They put me through to the guy that did the work. He offered no help and only argued with me and then slammed the phone in my ear. They also charged me $15.00 to replace a vacuum tube only to find that is wasn't replaced either. Never again.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 828-264-0232

Brands
BF Goodrich, bf goodrich, cooper, ford, goodyear, kelly, michelin, nexen, nitto
Payment method
master card, visa
AKA

Kelley-Bros-Tire-And-Auto-Center

Kelley Bros Tire & Automobile

Kelley Brothers

Kelley Brothers Tires & Auto

Categories
Tire Dealers, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Brake Repair, Mufflers & Exhaust Systems, Tire Recap, Retread & Repair
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