AmeriGas Propane

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Pick a different LP Gas company. I was with Amerigas for over 8 years and was very happy until they kept automatically billing me for a price lock in rate at a cost of 112$. That started me checking into alternate pricing, and I found out I was paying about .21 cents a gallon more than the other companies in my area. That was their REGULAR call when you need gas price, NOT a new customer price or approved credit keep full price.



I notified them in July I would not be continuing as a customer and would call them when my tank was down to 5%. They not only did not record that I was no longer accepting gas, in October they tried to fill my tank and I caught the driver in the yard and refused the load and asked them to make sure they knew I cancelled. When we were away in November they filled the tank anyway. Which made it very difficult to get it down to 5%.



When I asked them to pick up their tank they said there would be a 100$ charge to pick up their tank. They said the company issued new rules September 21st 2011 adding this charge. Note that a) this was 3 months after I notified them I was discontinuing service, b) not mailed to me, and c) nothing I agreed to.



It amounted to extortion. I could either have paid them a 75$ pump out charge and had them take the tank immediately (if I had even known about their new policy) or I could pay 100$ to have them pick up the tank.



The new company I went to charges a tank removal charge if you change companies in less than a year which I feel is very reasonable. After 8 years of service it was not, neither was the underhanded way they add charges without informing customers.



There are many locally owned and operated companies that are much better to do business with. Pick one of those and keep your money close to home.