Dr. Alana Revoal, DO
4745 Arapahoe Ave Ste 320, Boulder, CO 80303
Reviews
02/02/2014
Wife had two children with this practice. We spent no less than 8K out of pocket, but were very happy with the docs. My wife continued with this practice for her yearly exams. Her insurance at work recently changed. The billing department sent us a bill for her yearly preventative exam and said our insurance was no longer valid. Easy fix, they had the old one on file. We tried to give all the information over the phone. Nope. Dropped off a copy of the card at their office. Even called the billing lady (will not mention her name, but a very rude person) and left a voicemail stating that we dropped off the copy and to CALL US if there were any issues. Never heard from her, so everything was OK, right? Nope. Received a threatening letter/bill about collections agencies, being kicked out of their "practice," etc., etc. Unbelievable! Guess those pictures of our kids on their wall after birth was just for show! We are considering possible legal action for their ridiculous follow up. If you have insurance.....a preventative exam is ALWAYS covered! Figure it out! Great docs, but if $$ signs are the only thing that matters, you may want to avoid this place:-(
04/21/2012
The staff was very unfriendly. They treat the patients not as people but as dollar signs. They don't care to actually help their clients, they only care about how much they can bill you. I went in looking for comfort and answers to help me through my pregnancy. The doctor was okay at best, but the staff was absolutely horrible. One in particular Maria T. was a heartless mean spirited person. They rush you in and out. The are vague on their answers to your questions. They quote you and setup payment plans, then after your visit they hit you up with an enormous bill and say well too bad they are not responsible. They are not an organization you want to trust with your birthing plan and definitely not something as precious as your baby. They have a fancy front, but are the worst organization and I suggest going to a truly caring doctors office suitable for sharing the most wonderful experience of your life.
10/28/2009
I used this clinic for my 1st baby and will use them again - I got amazing care, attention and all the help I needed to have a natural birth the way I wanted to do it. I'd recommend it to anyone wanting 'the best' practice in Boulder. Yes.. they are busy - they are the most sought after clinic.
06/18/2008
When I called to make an appointment it took the receptionist 5 minutes to enter my information-- while putting me on hold twice. Someone else got on the line and put me on hold again when she came back she needed me to repeat all of my information. Overall, the call took 15 minutes and I finally hung-up without having made an appointment. If it takes 15 minutes to make an appointment I can just imagine how long it might take to get INTO the appointment. Yikes.