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Reviews

CB
Catherine B.

03/03/2014

Provided by YP.com

"Integrity is choosing your thoughts and actions based on values whether than personal gain. Integrity is doing the right thing even if nobody is watching. Good people possess integrity as their highest value. They don’t ask for any attention, or praise, or special recognition. They simply get busy and do what needs to be done.

When something goes wrong, they don’t complain or become mired in frustration. Instead, they do whatever is necessary to make it right. When they say they will do something, they follow through and take whatever actions are necessary to get it done. They make a positive difference and create real value."



This is Gene's auto repair.



On a road trip this past January my subaru outback shut down while I was driving it through the remote canyon lands of Utah. I was en route to a climbing trip in Red Rock with just my 3 year old son.. The tow truck driver promised me a good shop, driving me 100 miles back the way I had just come, to Moab. My car was there 9 days and close to a lot of $ later I had a refurbished engine, and was promised I was good to go - my car had a second life. I was psyched!



Back in Boulder about a week later, I knew I still needed to get my power steering fixed, so - upon the recommendation of several of my pretty knowledgeable and trusted friends, I called up Gene's. They got my car in right away. Later that day I had a call from Zack - very concerned as I was out of oil and there was a giant mess under the hood. Later we found out I had an engine that was not okay (to put it mildly) - that was put into my car. Long story short, they found me a new engine, pulled out the old one, checked the prices I was charged by the Moab shop, replaced things ruined by the dysfunctional engine - and spent probably about 40 hours dealing with the Moab shop, insurance agent, claims adjuster - just to ensure I did not pay a dime for the faulty work .



** They did this at absolutely zero personal gain to their shop. They did this for me as a first time customer, because they knew what had happened to me was very wrong. I still don't really know why, other than these people simply are good people. They do excellent work. They are honest. They make things right. Zack, Doug and whomever else -- Thank you so much.

P
pierrobt

01/22/2011

Provided by YPmobile
Outstanding Service

Charlie, is the best! Twenty years servicing our vehicles. Never had to go back to complain. Always 100 percent right. R. Pierce

12/06/2010

The Best

I've been using them for years. My car is 20 years old and still great.

10/08/2010

Very Reasonably priced...

Great Service! Very reasonably priced.....trust me I shopped around, Thanks Gene.

More Business Info

Hours
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Brands
general, jeep, subaru
Neighborhoods
Transit Village, Central Boulder
Categories
Wheel Alignment-Frame & Axle Servicing-Automotive, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Electric Service, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers
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