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Reviews

07/11/2019

Excellent Customer Service

I purchased my blinds three years ago when I moved into my new house. The kitchen window is nine feet wide and covered with a venetian blind. The pull cord started to fray recently and I contacted the BlindGuy for a service call. Steven Lambert contacted me on the day of service and asked if he could come an hour early on the service day, a pleasant surprise. He arrived about ten minutes later and restrung the blind, evened up the bottom which had developed a sway due to the width of the blind, cleaned up all the bits of cord he had to cut, and was done in thirty minutes. All at not charge! I own some rentals and when I need new window coverings they will be the first and only ones I call. Excellent service and nice/professional people to work with!

06/05/2014

Best Customer Service by Joan 06/04/14

I purchased my blinds 10-15 years ago. One of the mounts on the front window blind broke yesterday. I called this a.m. (6/4) and spoke to Mike who immediately asked when they could come and repair the blind. They came to my home in less than 2 hours. Steven, Blind Guy Technician, was very professional and got right to work, not only fixing the mount but fixing some broken hardware on two other blinds. I would recommend "The Blind Guy"--Troy, Mike and Steven to all who are considering purchasing window coverings for their home. Their customer service is EXCEPTIONAL! Thank you.

03/31/2014

Re-string old blind

Our 8-foot wide honeycomb blind needed restringing. Even though the blind was installed by The Blind Guy about ten years ago, a service person came to our home the same day we called for service and re-strung and re-mounted the blind with no charge to us--that's excellent service!

03/03/2014

Blind Guys

I have used the Blind Guy for several years now and am very impressed with their service and integrity. I would recommend them to anyone.

12/17/2012

would not respond

I used them for blinds and screened door. They Installed the wrong door and one that was to short. They tried to fix it and did so poorly. About a month and a half later the door sweep came off. we have tried to get a hold of them for 2.5 years with no success. They will not return any of our calls. Would not recommend them to anybody. Reported them to the BBB and they finally responded to them. They said they would come out and check the door and never did.

04/10/2011

Exceptional Service Bozeman local

I have lived in Bozeman 46 years and have done many house remodels before the boom and during the boom. I have used the Blind Guy several times with confidence on the product and service. I have had a few repairs over the years and they have always fixed them as an urgent matter. I would recommend them all day long.

07/13/2010

Refuse to Respond

have tried to reach these jokers twice and they won't return any calls. Do not do business with them. Poor customer service. Avoid them, other reviews are not good either.

09/21/2009

Manager

I would not recommend www.blindguy.com. They do not stand behind the products they sell with warranty or service. I bought blind for my home and have been unable to get them to respond to warranty work. The blinds have warped and do not close. The blindguy.com representative has disconnected his phone number and the main office for wwww.blindguy.com will not provide any assistance. DO NOT BUY BLINDS FROM THIS COMPANY!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 406-219-8759

Payment method
amex, discover, master card, visa
AKA

Blind Guy / Closet Guy

Categories
Blinds-Venetian & Vertical, Awnings & Canopies, Blinds-Venetian, Vertical, Etc-Repair & Cleaning, Draperies, Curtains & Window Treatments, General Merchandise, Window Shades-Equipment & Supplies
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