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Edward C.

01/28/2017

Provided by YP.com

I applied on line through their website. I was told that the Administration fee and deposit would be refundable. I applied under the $200.00 administration fee and security deposit of $99.00 is refundable if I was turned down or terms changed from what I agreed to or else I would have not applied. And the agreement was that the Administration fee there was a special that if moved in by 12/31 would apply towards first month rent. So I applied, next day I was told I was approved but I needed total deposit equal to 1 month not the $99.00 I had agreed to. And how long would it take me to come up with. I told Katie I was not prepared to do that and it would take me some time to come up with the additional deposit. I would let them know if I could proceed with it. Adrian my lease consultant called me to ask how long would it take to do and I advise him I don't know and asked about refund and was told it would be refunded. I emailed and also called Adrian to find out total amount that I would need to move in and I have the email showing that I would need $99.00 plus $1046.00 plus $45.00 plus the prorated amount of rent for current month. So not only was the $200.00 not applied and also $99.00 deposit plus $1046.00, when I agreed to pay $99.00 deposit and 573.61 pro rated minus $200.00 for a total of 472.61, plus $45.00 transfer of water for total of $517.61. Now it becomes $1,763.61 total to move in. I then email Adrian and again I informed him that I would not be able to do that. I told to refund me the Administration fee which again I was told he would mail to my PO Box address. A week later I called and Adrian was off and spoke to Katie and asked her about my refund. And was informed it would take 3 weeks. And about 20 minutes later she called me back and told me I cancelled the transaction so I get no refund. That is really a shady process was I was informed several times about the refunding moneys I had put there. They changed all I had agreed to, and I was told money would be refundable and now it has been 3 weeks later and I am informed I would not get it back. If this is what they practice there can you imagine being a resident would be like.

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Real Estate Agents, Real Estate Buyer Brokers
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