Providence Place Apartments

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FEBRUARY 2012 Sadly, that whole review is true; water main breaks, noise, and the absolute worse: staff and maintenance indifference. We use to love living here, now I'm ashamed to have friends over.

Moved here late 2007. Office staff was great, maintenance requests were handled promptly, quiet neighborhood, no complaints. HOWEVER, slowly but surely things took a very dramatic turn for the worse. Office staff became completely incapable of doing anything correctly or in a timely manner. Took weeks to have simple things fixed. We had a water leak over time inside a wall, mold grew through the wall onto the back of frame art, and their solution was to paint over the mold! After weeks of arguing, the contractor ended up having to replace two rotted out studs. Great, problem fixed. Not so fast, they didn't fix the leak from the outside. Mold grew again!

Another water occurance - waterfall from third floor pipe break, their solution - shop vac! Shop vac the water and hope mold doesn't grow in the walls of 5 apartments!

Tried to get out of lease early. Researched policy - was told same thing by same office staffer on three separate occasions. Time to move out and pay last months rent - was told we owed $500 more than we were told originally. Certified mail with two completely different cost breakdowns. Called to discuss, took three conversations and a total of 2 hours to get the correct charges figured out so they didn't send us to collections!

Office staff has no knowledge of company policies, neighborhood is loud & disrespectful, maintenance is a joke and the complex manager is an idiot. Keep looking!