Anytime Fitness

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I am extremely disappointed with the club in Brandywine, MD. Tonight, I found out my key fob did not work and I was not able to enter the gym. I paid for my membership. I had to pay $10 to use another gym in Clinton to use their facility.



Also, the wifi in this gym has not worked in over 2 weeks. No one is ever staffed there even during their posted staffing hours. I tried to call and leave a voicemail, but it was full.



I had asked the owners in this gym to purchase a set of #12 dumbbells for over 2 years and my request was just ignored.



When I first joined this gym, there were portable fans in there. Now they are all gone. During the summer months when the gym is not staffed (which was 90% of the time), the ceiling fans weren't even on. It was so hot in there. I had to bring my own fan. When I asked the owners of this gym to get some portable fans, I was told that someone stole the fans and they just ignored my request for fans or ventilation.



During the weekends, they sometimes run out of toilet paper, paper towels, or hand soap. So I have had to bring my own. It's ridiculous. They charge an enhancement fee of $20 twice a year, but the condition of this gym/club has gotten worst.



Some of the TV's on the cardio equipment never worked. One of the spin bike is permanently broke. Nothing has been upgraded, maintained, cleaned for as long as I remember.



I think the owners of this club has given up on it.



The worst part is that I paid for the membership but could not access it (and I had no one to call!!!!!).



WORST GYM EVER!

I must say that I'm truly impressed with this gym and the staff. It's always clean and members are very professional with no knuckle heads. This truly is a family atmosphere and I would recommend it to everyone.