CarMax is America's 1 used car retailer. Whether you're buying a car or selling your car, we've got you covered. We've been revolutionizing car buying since 1993 with our no-haggle prices, no-pressure shopping experience, and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee, no questions asked. See your local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. Is your dream car at a CarMax across the country? No problem! You can ship a car from one CarMax store to another, with no obligation (fee may apply).
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Reviews

DL
Denise L.

09/15/2016

Provided by YP.com

The last of June 2016 i purchased a 2013 Hyundai Sonata. Within a couple of days after purchasing this car, brakes started to squeak. I waited a week or two to see if they would stop. They did not. I called Carmax and made an appointment to bring car in. Due to my work schedule, i couldn't make the appointment. Meanwhile brakes continued to squeak. I called and made another appointment. Now another 3 weeks has gone by. I finally take the car in. They tell me car needs front brake pads. Charged me 57.00. Told me they had to order brake pads and it would be another 170.00 to put them on. What kind of mess is this? First of all, my car was dropped off and left over night. So im guessing all day, they couldn't just buy some brake pads and put on my car. Bad business. I haven't even put 1000 miles on car. I work 5 miles away from home. Anyway its more than obvious that they sold me a car that needed brake pads. I will never come back to this carmax again. Try Woodbridge Va.

More Business Info

Hours
Regular Hours
Mon:
Tue - Fri:
Sat:
Sun:
Payment method
check, debit, discover, master card, visa, amex, cash
Categories
Used Car Dealers, Appraisers, Used Truck Dealers
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