Appel Ford, Inc.

Write a Review979-353-0753

CLOSED NOW - Opens at 8:30am

We bought a Brand New Ford Edge from this local dealer Five (5) months ago.During the sale they were great. Shortly after, we started having electrical and engine problems, all which were factory defects. After leaving my wife and kids stranded after the engine stopped on them.This time I spoke with the General Manager and informed the issues, He made me some promises to fix the issue,and those were promises that were not kept. THE ISSUES HAVE STILL NOT BEEN FIXED. UPON THEM FINDING OUT I WAS WORKING 3 HOURS AWAY, THEY ASK MY WIFE TO COME PICK UP THE CAR AND WHEN SHE SHOWED UP THREE (3) MEN WATCHED MY WIFE CHANGE OUR 2YR OLD SONS CAR SEAT FROM THE LOANER CAR TO HERS WITH 2 KIDS IN THE TEXAS HEAT. SHE WAS IN TEARS TO SEE HOW APPEL FORD COULD TREAT HER LIKE THIS AFTER SHE HAS BEEN PATIENT AND KIND TO THEM!!!!!!!