Armond Aquatech Pools
43 W 4th St, Bridgeport, PA 19405
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09/20/2021
Provided by YP.comThis company, including the owner Jeff, should not be in business. They will take your money, install a pool, then whenever there is a problem, they are either unresponsive, slow (literally years for some things) or point the blame at you. They take zero accountability to their poor actions and their poor service, and when you escilate things to the owner (Jeff), he too comes up with a slew of excuses for his problems. 10+ years as a customer, hundreds of thousands of dollars later, and after dozens of complaints and giving them second, third, fourth, chances, I am finally walking away. And when I tried to reason with them most recently and laid out all of my issues over the years, here came the excuses. Jeff (owner of Armond) continued to make excuses for him and his teams poor actions and take zero accountability. The below are the specific issues I mentioned to Jeff in a personal email to him. These were his responses:
Overall I am so disappointed with this company and encourage anyone to read this review and call ANYONE else. Attached also is a photo of our pool- a pool that they installed, can’t maintain properly and can’t satisfy their high paying customers.
07/05/2014
Provided by YPmobileArmond built our pool 23 yrs ago. Everyone is so friendly and helpful. They service the pool weekly and we have never had a bad problem. Our pool won an award for design.
05/25/2011
Provided by YP.comDo not hire- phone service person is vindictive and super rude if you don't decide within minutes to "upgrade" or spend thousands of dollars. When you decide to do so, after research and thought, she will put you at the bottom of the schedule and be very smug about it! super rude and unpleasant.
Dear Customer: Thank you for your praise of our Service Technicians. I apologize for your experience. We recognize a customer may need time to decide on a repair. Once the decision is made, the customer is placed after other customers who have already authorized repairs. This can mean the customer will not get a repair done in what they feel to be an appropriate time frame, but this is the only fair way to treat all of our clients equally. Sincerely, Gene Kilcourse Armond Aquatech Pools 610-279-3800
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: - Extra Phones
Fax: 610-279-9416
- Payment method
- master card, visa
- Other Link
- Categories
- Swimming Pool Dealers, Swimming Pool Construction, Swimming Pool Designing & Consulting, Swimming Pool Equipment & Supplies, Swimming Pool Repair & Service