Ricardo's Mexican Restaurant

Write a Review435-723-1811

CLOSED NOW - Opens at 11:00am

The food was excellent. I had a simple lunch with one chicken taco, rice, and beans. The corn tortilla was fried so it had just the right crunch, and the chicken was juicy and a generous serving. There was plenty of fresh lettuce and the white cheese was melting and yummy. The server was very attentive and handled the whole dining room professionally. I will definitely go back

THE OWNER IS LIKE THE "SOUP NAZI" FROM SEINFELD, I LOVE THE FOOD BUT HAVE HAD THE WORST CUSTOMER SERVICE IN MY LIFE. THE OWNER HAS YELLED AT ME THAT "I WAS LUCKY TO EVEN GET WAITED ON WHEN THERE WAS A LARGE TABLE WAITING" WHEN I REQUESTED A SIDE OF JALEPENOS (THAT I HAD REQUESTED WHEN I ORDERED AND HE FORGOT TO BRING). ON ANOTHER OCCASION I ASKED IF IT WAS POSSIBLE TO CALL AHEAD FOR A DINE IN AND HE RUDELY TOLD ME "I WOULDN'T DO THAT FOR MY OWN MOTHER." I QUIT GOING INTO DINE AND STARTED CALLING IN TO GO ORDERS AND RECENTLY SENT MY 12 YEAR OLD SON IN TO PICK UP THE ORDER AND TOLD HIM TO BE SURE TO GET A RECEIPT, I HAD ASKED FOR THE TOTAL WHEN I PLACED THE ORDER AND WAS TOLD NO, I AM NOT AT THE CASH REGISTER. MY SON WENT IN AND PAID FOR THE ORDER, RECEIVED HIS CHANGE AND THEN REMEMBERED TO ASK FOR THE RECEIPT. WHEN HE BROUGHT THE RECEIPT I NOTICED HE WAS SHORTED $1. I WENT IN WITH THE RECEIPT IN HAND AND AFTER THE OWNER/CASHIER (RICARDO) FOUND EVERYTHING POSSIBLE HE COULD DO BEFORE HE ACKNOWDGED ME WAITING AT THE CASH REGISTER I TOLD HIM THAT MY SON HAD BEEN SHORTED ON THE CHANGE. RICARDO STARTED TO YELL THE PRICES OF EA ITEM, AND THAT IT WAS AN EXTRA .39 FOR EA ITEM TO GO, I RESPONDED I AM AWARE OF THE COST AND SAID BUT THIS IS THE RECEIPT AND IT SHOWS HE SHOULD HAVE BEEN REFUNDED $1.81 AND YOU ONLY GAVE HIM .81. RICARDO THEN REACHED IN THE REGISTER, GRABBED A $1 AND THREW IT AT ME. HE DID NOT SEEM SURPRISED AT ALL THAT HE OWED IT AND IT MAKES ME WONDER HOW MANY PEOPLE HE DOES THIS TO. I HAVE HEARD SEVERAL PEOPLE WITH THE SAME OPINION AS MINE...GREAT FOOD BUT THE OWNER TREATS YOU LIKE YOU ARE PRIVILEDGED TO BE A PATRON AND YOU WILL GET WHAT YOU GET AND FOR WHAT AMOUNT AT HIS DISCRETION.