Aspen Dental

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Avoid!! Extremely rushed service, do not take the time to listen to their patients. I had a filling replaced (pretty simple). When I told her (Dr. Jeong) it was too high and needed to be filed down. Her response was that I would get use to it. She had me bit down on a piece of paper and said my bit was fine. I was so numb that I couldn't tell that I was cranking my jaw sideways in order to bit down. She should have seen this. Also used way too much Novocaine. My ear was numb, the back of my head was numb and even down my neck was numb. I was having problems swallowing because my throat was partially numb. I was like that for six hours. Upon inspecting the tooth that was filled, I have visible decay spots on the side of the tooth she filled. She did not fix this. She only replace the top of the filling and it was a shoddy job. I can still see black decay on the top of my tooth were she missed filling it in. I'm shocked.

Fraudulent, they suck u into signing what you think is a future dental plan...but soon find out its a contract and will bill you regardless if the services were rendered..according to the contact..and the office Mgr knows exactly what she doing abd will try and manipulate you into paying. Know it's not the money..its the point..u cannot go around committing fraud..

Do not go to this dental office even if this is only dental office in your area which accepts HMO that has very limited network. The office manager Cindy is such a bad person who tries to charge me for office visit copay which does not even exist in my insurance pay schedule even after my insurance co told her not to charge me for that. Also she tried to additionally bill me for a completely covered service which she already got fully paid for by my insurance co. The reason why ended up visiting this office was because this was the closest dentist which accepts HMO and I had an exclusive pain in one of my teeth. The dentist at this Aspen Dental (Larry) inspected and found nothing wrong in my mouth and I continued to have the same pain for another week so I went to a periodontist suspecting a gum disease. The periodontist told me I certainly had a dental abscess and to go to endodontist for root canal. Due to my insurance rule, my dentist office which is Aspen Dental must have written me a referral for endodontist but Cindy refused to write me the referral for the necessary treatment while I was still suffering from the strong pain. All in all, my insurance co and the endodontist office were nice enough to make my insurance work out for my root canal. The list of wrong doing by this office manager is going on and on.... So I would warn anybody living near Brighton not to go to this dental office. They are like a scammer. Don't make yourself a victim of their scam business. I cannot believe they are still open for business.