Brighton Ford

Write a Review800-836-8206

OPEN NOW - Closes at 9:00pm

It's all who you deal with in any dealership. Just bought a F-150 2015 and worked with Corey Robert, best time I've had buying a new vehicle! He cared and was not pushy. He new his stuff and made all effort to help me out. Ask for Corey Robert I'll be alway going back to him and sending people to him.

This dealership does not care about you or the vehicle you're going to purchase. I recently got a 2013 Ford Fusion, upon receiving the vehicle there was a kink in the headliner, my salesman told me it was suppose to be there! I took it to service shortly after to get this fixed and they denied fixing it! They blamed the issue on me, even after my salesman confirmed it was there when I purchased the vehicle! Then a sun glass compartment came loose, so I took it to service. AGAIN they told me they will not fix it! WHATS THE POINT OF HAVING A WARRANTY!? They put two screws into it, yes into my brand new car. Now the sun glass holder has a 1/2" gap holding it in place. I have spoke with both the service and sales manager and neither seem to care about the issues on my vehicle or are willing to do anything about it. I will never go back to this dealership, and I hope this review gives some insight to the kind of services they provide.