Low's Bridal Shop

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Lows Bridal was great. They had the best selection of all the store I went to try on gowns. Ms. Ann was my salesperson. Many thanks to Ann for her kind sweet manner. She took me upstairs and downstairs. I tried on so many gowns. I found the perfect lace gown and everything to go with it

I received expert help and advice from Ms. Regina. The time spent at Low's was a very happy and positive experience. Thank you!

I finally got my chance to go to Low's recently, and it was just like everyone says, AMAZING!



I drove in from Nashville, TN and it took about 4.5 hrs. There was a bit of traffic, and I actually ended up being 30 min late to my appt because of it, but they were so accommodating and it was no problem at all. There are a lot of little things about Low's that make it really stand out among other bridal salons. To start with, their inventory size is in the thousands, also the look and feel of the whole salon is classic and elegant. One thing I found really neat was all the gowns they had displayed on mannequins. It was really cool to see so many dresses "on a body" not just in the bag. I for one, love some of their rules. For instance, you are only allowed to bring 4 people with you, Men must stay in the lobby, and food and drink must stay in the lobby. This means no champagne toast when you buy a dress, but I didn't miss it at all.



The dressing rooms here are HUGE! The room I was in had a private restroom, 2 pedestals, and 3 mirrors. In every single dress they allowed me to walk up and down the hallway outside my room which was full of fantastic lighting and had mirrors at both ends. They had literally thousands of gowns. I didn't even count how many I tried on, but they just kept coming until we found the One and I was there for a few hours. My biggest delight was their incredible Plus Size department. Yes, Department. They had the gowns organized by size in different rooms, so one room would be full of sizes 26-32 while another room would have all the 22-24s. It was wondrous. And when they say they carry all the way to size 32, they don't mean they have like... 3 dresses that are size 32, they have racks. I was floored. For once I tried on dozens of gowns that were too big and had to be Clipped!! And I have never seen so many gowns straight out of my magazines. I actually tried on a few that I had brought pictures of.



Our consultant, Tiffany, was hands down the best consultant I have worked with so far. She wasn't pushy, or overly excited, or fakey, or anything. She gave her opinion when we asked, spent time with me looking at photos, discussing my tastes and things I had tried on previously, and she really let me just be in each dress and look and think. She was great, and she seemed to have all the time in the world. After we chose my dress, a stunning ball gown from Allure, she even took us down to peruse the Bridesmaid department. So we picked that dress as well. Beware the Bridesmaid department though, they do not carry Plus Samples, so plan for your smallest maid to be the one to try on.



On the whole, I could not have asked for a better experience. The location was perfect and we had a celebratory dinner back in Memphis on our way home. A bit of business: If you are wanting to take home a gown that day, you must pay in full, and to order they require a 50% deposit. The price range of the gowns were Very reasonable, I tried on Many that were even under $1000.



I cannot stress enough how much you must go to this salon if you are shopping bridal or formal. They were a dream come true for this curvy girl.

Juliette helped me with finding the perfect dress that not only looked good but felt good when I moved around (for dancing!!). She was so helpful and professional.

We had such a wonderful experience at Low's just a few days ago. They had an amazing selection and just when we thought I wasn't going to find a gown toward the end of my appointment, we found THE gown. My consultant was so patient and helpful, she made us feel at ease and not rushed to find a gown or even pressured, which makes you want to find one even more. I found THE dress of my dreams. I would recommend Low's to any of my friends in the future. I would recommend, though, looking on their website and finding particular designers you prefer because that will help with the process of deciding what you like. Even if you don't love them in person, it helps to have a starting place!

Tara was wonderful. She helped me try on several dresses and was a pleasure to work with. We narrowed it down to one. It was a wonderful experience!

Love, love, love my dress. Thank you Low's!! Mrs. Regina, you were phenomenal. Tara is an Angel. I am so grateful for her.

The best part of this store is the selection and ambiance. It is a very beautiful and big store with tons of dresses, which in my opinion is better than going to a bunch of small boutiques. Unfortunately, the bridal consultants' lack of expertise and knowledge of the dresses made the store very difficult to navigate.



I went into my appointment with pictures of dresses I liked so the consultant could get an idea of the neckline and silhouette I wanted. I expected her to have some knowledge of their inventory and to suggest dresses based on my preferences and price range. Instead, she took me to every room and made me go through the racks looking at every dress. I told her I found that very difficult, especially since the dresses look different on the hanger than the do on a person. Also, I did not want to see (and potentially fall in love with) dresses that were far outside of my price range. Although I told her I wanted more guidance from her more than once, she did not help me and instead stood there while I went through every rack in every room. It was exhausting, tedious, time-consuming, and a little heartbreaking since I did see and have to pass up dresses I loved but could not afford.



Despite this, I finally settled on a dress that I found on a mannequin (probably because I could see what it looked like). When I tried the dress on, the sample size fit me like a glove. When I was ordering, I asked the consultant I'd been working with and the other consultant who was placing my order what size they suggested I order. We were debating whether I should order up a size (8) or stay with the sample size (6), and both kept asking me what I thought. I responded, "you're the experts; you tell me" and they said they thought the 6 would be fine. They did not tell me that the sample dresses stretch from people constantly trying them on, something that I did not know because I (like many brides) am new to shopping for wedding dresses.



When my dress came in and I tried it on month's later, it was very very tight. And no, I had not gained weight. At that point, I was told by other bridal consultants that the samples stretch. A little too late, no? I was panicked, and all they could offer me was the suggestion to wear it around the house to help stretch it out. I took their suggestion and it has been working. Still, worrying about fitting into your dress is a nightmare I was hoping to avoid, and if this store's employees were more knowledgeable about the field they work in, this wouldn't have happened.



Bottom line: this store has the inventory, but needs much better customer service.

Thanks Carolyn for helping me with my dream dress!

Thank you so very much for helping me pick out my wedding dress! All of your hard work and dedication to my wedding made the trip to Brinkley, AR well worth it! I will be sure to tell everyone (hence my review!!) about how amazing Low's Bridal truly is! Thanks again

Low's Bridal did an amazing job. They helped so much in picking out my wedding dress. It's absolutely perfect. My Mom and I had a great experience and will remember it forever.

Very helpful, nice with lots of selection. Regina is the best! Fantastic - so much fun! Thank you so very much.

I LOVE Low's Bridal! I tell everyone when they ask about my dress, the amazing time I had a Low's. Everyone was so nice and sweet. I felt like the most important Bride that Day! I will never forget my day with with them and I wish to thank them for making my wedding perfect.

This place is absolutely wonderful... The selection is awesome and my personal consultant not only let me pull gowns to try on, but pulled gowns that she thought would look great on me based on what my body shape was and where I was getting married (I ended up with one that she had chosen for me to try on). She listened and tried to get a vibe about what I was looking for.

From the moment that she greeted me in the lobby for my appointment, it was like no other bride existed.

I couldn't have asked for better service or selection. I found the gown of my dreams and can't wait to wear it.

The consultant wasn't ready to meet us at our appointment time. We waited in the lobby with out an explanation or apology for 35 minutes. When the consultant arrived she was not helpful in finding a dress. She didn't know the stock or where to find styles. The experience made my daughter cry. We were not shown a seat but stood in the dressing room, moving out of the way all the time. Then we went in search of our own seats. Then they decided to close early but we weren't told that on the phone when we made the appointment. They had a lot of rules for us but seemed to forget we were the customers. There was a manager or owner on the floor who never once spoke to us to see how things were going. The staff only seemed interested in getting us out so they could close early. We did not leave with a dress and will not be going back.

Lows was recommended to me by someone who knew my budget (under $500) and had bought her daughter's dress there a few years ago. At first everything seemed fine, and I was able to go look in their sale room because my budget was so low. However, I was made to feel a bit awkward about my budget. We found one great dress upstairs, and then headed downstairs to try other dresses. They all seemed so much the same-hardly any variety and I ended up frustrated and sick of shopping. After putting back on the sale dress, which was stunning but not what I had planned on getting, I ended up in tears due to the pressure the staff put on me about purchasing the dress. Towards the end of my visit, the consultant keep mentioning how much longer than normal she was letting me stay there and how I got the privilege of going into the sales room. The pressured me to put a non-refundable deposit on the dress in order to hold it, but in the end she managed to "hide" it for me. I just felt like the little comments about her taking a long time on me, etc, added to the stress that ended with me in tears. I did not put a deposit because I was so upset at how they acted.

I went to Low's on 7/16/10 to look for a very specific dress...considering the fact they're one of the largest wedding dress retailers in the area, I figured for sure they'd have at least one dress in the color I was looking for--SILVER. I'm a second time bride and made it VERY clear both on the phone and in person that I was not interested in a dress in white, off white or ivory...it HAD to be one available in silver, grey or pewter and it had to be straight (fitted) and not princess style.



The consultant I got was slow to find anything and didn't suggest anything other than the manufacturer I came with (Maggie Sottero). When I asked what other manufacturers had dresses available in silver/grey/pewter she said she didn' t know. She never searched their computer to see. I literally had to go out into the showroom and pick my own dresses out that met my criteria and try them on myself without her assistance. I made it VERY clear to her that I was not on a budget...she could have easily shown me a very expensive dress that met my criteria...even if it had to be ordered...but she didn't. It was a complete FAIL. I wish I had the 3 hours of my life (drive and appointment time) back!